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Rental Agreement & Terms and Conditions

Last updated: April 2026

1. About Us

RentAMatt is a UK mattress rental service.

  • WhatsApp: 07747 235912
  • Email: Hello@rentamatt.co.uk
  • Website: www.rentamatt.co.uk

2. Our Service

We provide mattress rental services with simple weekly payments. All products are supplied new at the start of each agreement.

3. Rental Agreement

By placing an order, you enter into a rental (hire) agreement. You are renting the product — you do not own the product unless you choose to purchase it.

This agreement is not a regulated credit agreement under the Consumer Credit Act 1974.

4. Product Ownership

All goods remain the property of RentAMatt unless purchased in full. We may recover goods in the event of non-payment or breach of agreement.

5. Payments

  • Upfront payment is taken upon approval of your order
  • Weekly payments are collected in advance
  • Weekly payments begin on the confirmed delivery day
  • Failure to pay may result in suspension or recovery of goods

6. Use of Goods

You agree to keep goods clean and hygienic, use a mattress protector at all times, and avoid damage, staining, or misuse. "Good condition" means free from stains, contamination, or damage beyond normal domestic use. Charges may apply if this condition is not met.

7. Delivery

  • Free local delivery may apply
  • Standard delivery is £29.99 outside local areas
  • Restricted areas may require a bespoke quote
  • Missed deliveries may incur additional charges

8. Cancellation & Returns

You have the right to cancel within 14 days of receiving your goods (inspection right only). Due to hygiene, mattresses must remain sealed and unused — once opened or used, items cannot be returned unless faulty. This does not affect your statutory rights.

9. Early Termination

The agreement is a minimum 12-month term. Early termination requires return of goods and payment of all outstanding amounts due. No refunds are given for unused time.

10. Option to Purchase

You may purchase the product at any time at a fixed buyout price or the remaining balance. Rental payments do not contribute toward ownership.

11. End of Term Options

At the end of your agreement, you may continue renting, upgrade, replace, or purchase your mattress.

12. Liability

Nothing in these terms affects your rights under the Consumer Rights Act 2015.

13. Governing Law

This agreement is governed by English law.