Eligibility & Identity Check

• Identity verification — we may verify your name, date of birth, and address
• Address matching — we compare your delivery and billing postcodes
• Age verification — you must be 18 or over to enter a rental agreement
• Fraud prevention — we use automated checks to detect unusual patterns
• Duplicate order detection — to prevent fraudulent multiple applications

• We do not carry out a credit application
• We do not perform a hard credit search
• We do not affect your credit score in any way
• This is not a regulated credit agreement

As part of your order, you will be asked to provide:

• Photo ID — passport, driving licence, or national ID card
• Proof of address — utility bill or bank statement dated within the last 3 months

These documents are used solely for identity verification and are stored securely in line with our Privacy Policy.

Based on our eligibility assessment, your order may be:

• Automatically approved — payment taken and order confirmed immediately
• Referred for manual review — we will contact you within 1 working day (no payment taken)
• Declined — we will notify you and no payment will be taken

By proceeding with your order, you consent to RentAMatt carrying out these checks using the information you have provided and from relevant third-party sources.

For eligibility queries, contact us at Hello@rentamatt.co.uk or WhatsApp 07747 235912.